Give your customers a smile! Personalisation How to Guide!

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Give your customers a smile! Personalisation How to Guide!

Posted on 15/09/2020

Personalization is a hot buzzword nowadays. It’s all about making the customer feel as though the company knows him and understands his needs, or problems. To provide an even better customer experience, it’s worth to incorporate emotions into the goods and services. Think for a while about your best ever customer experience, the moment when you were so wowed that you wanted to tell the world. The reason it was such memorable for you is probably because it touched your emotions. Now ask yourself - how much did it cost?

Are you making the most of it at your business?

If not, it's high time you started!

Foodservice has seen a huge growth in home delivery as of late. Therefore, it is important to give your customers that extra special feel with each order they place and subliminally convey that you care. That's where personalization comes in and we are ready to take you through this, step by step! We have developed a range of tools which you can use to personalize each order, a surprise your customer will absolutely love.

What are they?

personalisation card

With every order, you can personalize the packaging for your customer. The kits are made up of the following:

  •            Takeaway boxes
  •            Stickers
  •            A small card for a special message

Show that you care. Tell them you made it with love and hope they enjoy! You can do this by adding a 'with compliments' card, a personalized sticker on the pack, a text on your delivery box or a nice tag you can add to your delivery bag.

personalisation tag

 personalisation examples

 

Why personalize?

Firstly, it is extremely easy to do. All you need to know is the customer's name which is usually given when the order has been made, then you can create your message. Personalization lets you engage directly with each of your customers which will build customer loyalty. As well as the food you serve, your business will be known for the personalized messages which can give you a competitive advantage.

Building relationships with customers is not as easy due to COVID-19 where face to face contact is not as frequent as it once was. Therefore, additional personal written touches promote a positive memorable experience for your customers which can lead to an array of advantages. Your customer is more likely to order from you again, recommend your business to family/friends and post your food on social media altogether, contributing towards a growth in sales.

What are you waiting for?

We're here to help your business grow. Don't miss out on this opportunity to add value to your home delivery offer, the kits are a must for your business. Contact us for more details.

Watch video
personalisation card

Just a finishing touch - a card with a personal message

Watch video
personalisation sticker

A personal touch - sticker